Welcome to Platinum Auto Service Plus Inc. Founded and Incorporated 2008.
We want to be your one-stop-provider for all your automotive needs as much as you want to find a shop that you can trust with your vehicle. Helping customers learn about their vehicles, and what needs to be repaired/maintaned on them, is our main goal. When a vehicle is brought to our shop with a problem, we make sure to listen to the customers concerns, and address them as best we can. We use the latest tools and equipment when servicing your vehicle.
In late 2008, we opened our doors for business. We apply the experience that we have gained over the years (working in car dealerships and other automotive centers) into every vehicle that enters our shop. We are a NAPA AUTOCARE CENTER.
Chris Hickman...Owner and Lead Technician
- ASE Master Certified
- ASE Advanced Engine Performance Specialist (L1)
- Dealership Platinum Level
After graduating in the top of his class from UTI in 1988, Chris went on over the next 20 years to work in dealerships...anywhere from high-line vehicles to vehicles with 300,000+ miles on them and everything in-between. He worked his way from Apprentice Technician, to Master Technician, to Platinum Level (highest at the dealership for training, productivity and Customer Satisfaction Index) and Shop Foreman.
Chris and his wife and 2 children have lived in Lake in the Hills for 13 years.
Along the way, Chris developed his own vision of vehicle & customer care...and when the timing was right, he had the opportunity to see his vision through...
TO PROVIDE TOP-TIER, DEALERSHIP QUALITY WORK AT PRICES COMPARABLE TO THE AFTERMARKET, USING HIS EXPERTISE IN DIAGNOSTICS TO FIND EVEN THE MOST DIFFICULT PROBLEMS EFFICIENTLY, SAVING THE CUSTOMER TIME & MONEY.
TO BUILD LONG-TERM RELATIONSHIPS AND PROVIDE PERSONAL CUSTOMER SERVICE - CUSTOMIZING AND PRIORITIZING- SO CUSTOMER'S NEEDS CAN BE ACCOMMODATED AS MUCH AS POSSIBLE.
TO BUILD A CLIENTELE PRIMARILY BASED ON REFERRALS FROM SATISFIED CUSTOMERS.
TO PROVIDE CUSTOMERS WITH A CLEAN, WELCOMING AND FRIENDLY ENVIRONMENT THAT THEY CAN FEEL PROUD TO TAKE THEIR VEHICLE TO.